Discovery
We listen to your club. Map current touchpoints: ticketing, social, store, app, CRM. Understand where you are.
Service · 02
Fan Engagement Design
For clubs and federations
We build your club's fan engagement strategy before writing a line of code. Together we define architecture, loyalty mechanics, KPIs, implementation roadmap and monetisation model.
Ideal for
Clubs that want to understand how to activate their fanbase before investing in platforms.
Federations that want to define an engagement standard for affiliated clubs.
Top clubs that already have tech tools but feel them fragmented and want a unified vision.
What you walk away with
Fan Engagement Design
01
Engagement audit — where you lose momentum with fans already following you: social, ticketing, store, app.
02
Audience segmentation — 3-5 personas of your fans with motivations, friction points and activation levers.
03
Loyalty architecture — engagement mechanics (tiers, points, experiences, VIP access) tailored to your club.
04
Recommended tech stack — platforms, integrations, GDPR-safe first-party data model.
05
Implementation roadmap (6/12 months) with KPIs, milestones, ownership and indicative budget.
06
Monetisation model — how an activated fanbase translates into direct and indirect revenue.
How we work
4 fasi.
Audience research
Analyse existing data and talk to representative fans. No generic surveys — real interviews.
Design & architecture
Design the experience, loyalty mechanics, tech stack and data model. All integrated.
Roadmap & handover
Implementation roadmap with KPIs, ownership and priorities. Handover session with your team.
The outcome
An executable strategy. Not a wishlist.
You walk out with a complete blueprint: who your fans are, how to activate them, with which technology, in which order, with which KPIs. Ready to go — alone or with us alongside.
Let's start
Let's talk about your project.
Tell us about your project. We respond within 24 hours.